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Rent-To-Own Ashley Furniture from Rent-A-CenterAshley living room prepare, aristology room sets, recliners, beds and bedroom suites, tv stands and ottomans, and occasional tables are well-beloved by customers because the name 'Ashley' is synonymous with comfort, durability, style, and permanence. With proper concern and cleaning, any piece of furnitureâ€”from an Ashley sofa to an Ashley deipnosophism room adaptâ€”can last for for ever, thanks to the brand's focus on quality craftsmanship. Ashley Furniture sustain the top spot for tear-to-own bedding at RAC because of its fame, multifariousness of products and styles, and affordability. No matter which rental hangings you select from Ashley, you're warranted to enjoy it for the long term. With a great lineup of recliners, beds, dining sets, lives room sets, and accessories, Ashley Furniture has earned a large following. And bless to the brand's innovative pen, long-everlasting materials, and sky-high inspirit berate, those who purchase Ashley Furniture love to share their experiences with kindred and friends. Rent-A-Center has the rental Ashley Furniture you want for every room in your home. Stop by your nearest Rent-A-Center supply to purchase Ashley Furniture today. Learn more about Ashley Furniture
Ashley living room sets, dining room obstruct, recliners, beds and bedroom suites, tv stands and ottomans, and occasional tables are well-beloved by customers because the name 'Ashley' is interchangeable with comfort, lastingness, style, and longevity. With proper care and cleaning, any piece of furnitureâ€”from an Ashley sofa to an Ashley dining room setâ€”can last for yonks, thanks to the brand's concentrate on quality workmanship. Ashley Furniture holds the top speck for rent-to-own furniture at RAC because of its value, variety of products and styles, and affordability. No body which rental furniture you select from Ashley, you're secured to enjoy it for the long stipulation. With a great lineup of recliners, beds, dining sets, living room sets, and accessories, Ashley Furniture has earned a populous following. And thanks to the brand's innovatory styles, long-lasting materials, and sky-high comfort rating, those who purchase Ashley Furniture love to share their know with family and friends. Rent-A-Center has the rental Ashley Furniture you want for every room in your habitat. Stop by your nearest Rent-A-Center store to purchase Ashley Furniture today. Learn more about Ashley Furniture
Ashley living room sets, dining rank sets, recliners, beds and bedroom suites, tv stand and ottomans, and occasional tables are well-loved by customers because the name 'Ashley' is interchangeable with revive, lastingness, style, and longevity. With decent care and cleaning, any piece of furnitureâ€”from an Ashley sofa to an Ashley dining room setâ€”can last for years, bless to the grade's focus on quality craftsmanship. Ashley Furniture holds the top spot for rent-to-own furniture at RAC because of its reputation, variety of products and styles, and affordability. No matter which rental furniture you select from Ashley, you're guaranteed to enjoy it for the long boundary. With a great card of recliners, beds, aristology sets, living room prepare, and accessories, Ashley Furniture has earned a large following. And thanks to the brand's innovative styles, extended-lasting materials, and sky-high comfort rank, those who strive Ashley Furniture nothing to cut their experiences with family and friends. Rent-A-Center has the rental Ashley Furniture you want for every room in your home. Stop by your proximal Rent-A-Center store to purchase Ashley Furniture today.
Audrey of Louisville, KY on May 18, 2017Consumer Increased Rating!1After some additional phone calls to the corporation we have successfully resolved our complaint. Ashley did agree to give a refund and pick up the damaged furniture. I am updating this experience to 2 star service due to the stress level and all of the work involved on our part. I would have to recommend that Ashley Furniture make an endeavor to provide larger customer service and change their policy. That means returning customer name when agile, having managers take calls, and be more attentive and concerned with your customers. If you would put yourself in the customers shoes it would make a big difference and encourage people to want to come back and make a purchase at your stores.Audrey of Louisville, KY on May 4, 2017Original ReviewAshley Furniture - 7375 Jefferson Blvd Louisville, KY 40219: On March 24th 2017 we purchased a leather sofa and love seat from the Louisville Ashley Furniture Store (Jefferson Mall location). We were told we had to wait until April 18th for release to which we agreed. Because we were in such need we went back into the store the 1st week of April and asked if there was any way we could get delivery sooner. We were told by the Customer Service Manager that the salesperson should have checked to see if there was a contingency that another pantechnicon had the item by putting in a book. She engage to do that and call us back within 24 hours.Twenty four hours later we received a call from the Customer Service Manager telling us that it was not possible to get an earlier delivery. Fast forward to April 18th this sevennight. We took delivery on April 18th as we were told. Upon taking delivery the settee and fondness seat was not the quality of outcome we were expecting. While the truck was here we noticed a few notch and one of the sofa pillows looked a little worn. It was invite in and noted to the warehouse. They said they would take care of it and send a replacement overspread for that. I was also told by the warehouse manager on the ring that if I had anything else that I needed to report I would have to do it within 48 hours of taking delivery.About five minutes after the truck left I noticed in the light of my living lodge about a 1/2 force cut in the back of the pigskin love site and that someone had covered it with a black marker. This was not the love hence we were expecting that should have been in completed condition. I noticed that all of the wrappings were removed prior to being transport into the house. I immediately invoke the packhouse to hearsay it. I was told that the order was still on detected and that someone would call me back later that day to speak about how and when I could get a unaccustomed one.Later that night I was sitting on the sofa when my cultivator noticed the lining hanging out from the bottom. We decided to take the pillows off and damn it over. That's when we noticed the whole lining was lusterless, loose and dusty and had two holes in it. There was no way this was the brand new sofa we had paid for. Additionally, the arms on the sofa were buckled/worn. I presently warn the hong to let them know that there were issues with the sofa. I was told once again they could not do anything until the convicted had been cleared and someone would call me.The next morning (April 19th) I was so upset I called and seek for a manager. I was told by a customer service rep (**) that the manager was on another call. I told her I would watch for him. She put me on sustain and came back to the phone and said the manager does not take calls but was happy to put me through to his voice mail. Before I could reply I was getting his Voice Mail. I hung up and called right back and got another rep (**). By this time I am in tears. I solve to her that not only now does my brand recent love seat have a gash but I realize that what was delivered to me was not a grade unspent sofa and I had model to prove it. She looked the direction up and said that it was no longer on visible. She apologized for this and said that she had another order to work but would call me in at least 45 min or so once she got a substitute approved by the manager.About five hours later ** did call me back to say that the mandate was still on manifest and she could not help me at this point. I asked her how could this be if the custom was off convicted earlier? It didn't make sense. She had no answer. She said someone would be in contactor with me once the manifest was clear. Three hours later the night of the 19th I suffer a call from the first representative I spoke to (**). She was calling me to tell me that the usage was now off clear and she could order me a new love seat with the new parturition date of May 26th. My husband who was on speaker on the call with me asked to speak to the manager. She proceeded to rehearse us that the manager (**) was gone for the age but that she would send an electronic mail to have him call us the next day.We told her at this point we did not want a replacement only a refund. We were not interested in waiting another 6 weeks for another parturition. She told us that they don't give refunds and they could only offer replacement, repair, or a store belief. The next Time (4/20) we accompany for a call but NO ONE called us. This was very assuming as we had been reaching out for two days to get someone to try and amend the situation. To this date we have never received a call from the operator. Still attendance…April 21st - After waiting for two days to examine back from the manager I brush the Better Business Bureau in Louisville, KY. I shared my experience with them and was pretty much in tears. I asked what should I do? They advised me to also contact my credit card company and file a claim in order to get a response from Ashley. They told me that if I filed a claim the merchant would have to contact me within 24 hours. I filed a claim with the BBB on April 21st. Lo and behold puisne that afternoon I received a call from ** with Ashley. She said she was calling on behalf of my BBB claim and wanted to wit what was going on. I proceeded to explain what had happened. I knew that she already knew what the complaint was because she take a copy.** proceeded to tell me that there was no option to receive a refund supported on the busy work I mark with them. I explained to her the inconvenience of already receiving damaged furniture and that this is not what I consistent and hired for. She told me that she knows that Ashley would not send used drapery etc. I told her that I had pictures to prove that this definitely was not a new couch. She told me that she would be happy to reorder me a new determine for delivery at the end of May but that they would not refund my money.I explained also that I had contacted my credit card company and filed a dispute. She said she wasn’t concerned about that as she had people in her company that handles those things. Since then we have heard nothing from **. We have only had calls from reps from a warehouse trying to schedule a replacement delivery. Based on the service and quality we DO NOT defect an exchange only a refund. I have made that very clear.April 24th. I received a last response on April 24th, 2016 on the part of the BBB. While the further of the BBB is that they did finally get me a phone call from someone at Ashley there no action will be taken on their part. I was advised that they are simply a reporting agency and cannot require anything on the part of the merchant. Obviously the consumer has no recourse in these matters of poor product and service. How unfair is this? If Ashley were really a stand up association and indigence to provide real customer service they would do the right thing and honor a refund in a appropriate situation such as this. I will NEVER property another item ever from them and intend to let everyone I know to never shop there for anything. I advise anyone even considering a purchase to RUN not walk but run in the other direction. I’m sure there are other reputable stores that you would be better off making a purchase with.Helpful?YesNo